Qualities to Look for When Evaluating HOA Management Companies in Cupertino

Selecting the right HOA management company is one of the most important decisions an HOA board makes. The management company oversees critical operations like maintenance, finances, compliance, communications, and more. In a city like Cupertino with its mix of condos, townhomes, and planned communities, having skilled professional management provides tremendous value. But HOA boards must carefully vet management companies to find the ideal fit. Here are the top criteria associations should look for when evaluating HOA management firms in Cupertino.


Experience Working with Local Communities


Look for HOA management companies with extensive experience serving associations specifically in Cupertino and similar Silicon Valley cities. Local market knowledge helps managers better address community needs and priorities. Ask about the longevity of their area relationships and types of properties served. Domain expertise in the region demonstrates commitment.


For example, Intempus HOA Management has been providing community management services in Cupertino for over 15 years. Our managers understand local architectural standards, city ordinances, vendor pricing, and resident expectations. This enables us to deliver customized solutions honed for Cupertino HOAs.


Strong Financial Management


A management company plays a lead role in the fiscal oversight of the HOA, from budgeting to collecting assessments to managing reserves. Ensure prospective managers have strong financial acumen and reporting capabilities.


Intempus HOA Management handles all aspects of financial management using industry-leading software. Our monthly financial packets provide transparent visibility into budgets vs. actuals, cash balances, general ledgers, and more. We also provide expert consultation on reserve studies, investing excess reserves, and controlling costs.


Robust Technology Capabilities  


Management companies need cutting-edge solutions to provide convenience and efficiency. Look for technology features like:


– Online homeowner portals for account access 24/7

– Digital community notifications by text and email

– Streamlined online payment processing 

– Seamless accounting system integrations

– Paperless cloud storage for records and files

– Mobile apps to connect residents and personnel


Intempus utilizes best-in-class technology to digitize, optimize and simplify association management. Our intuitive homeowner portal and mobile app foster community engagement.


Effective Maintenance Coordination


One of the most vital roles an HOA manager plays is coordinating maintenance for common areas and amenities. Probe their process for scheduling, completing, and quality checking recurring services as well as handling emergencies. Also look for established relationships with trusted Cupertino-area vendors who offer prompt service at competitive rates. 


At Intempus, we have a streamlined maintenance process using tech-enabled tracking and vendor oversight. Our local contractor relationships ensure quality work at the lowest cost. We handle all maintenance so boards can focus on big-picture priorities.


Strong Communication Skills


Day-to-day communication with homeowners, board members, contractors and other stakeholders is imperative. Ensure management companies have systems to keep residents informed via newsletters, emails, mobile alerts, meetings, and the HOA website. Responsiveness to homeowner inquiries is also key.


Our managers excel at consistent communication through multiple channels including our homeowner portal. We field resident requests promptly and encourage community engagement. Keeping homeowners informed and involved leads to harmony.


Focus on Compliance and Risk Reduction


California HOAs must comply with complex laws, insurance requirements, health codes and more. Expert HOA managers are constantly training on regulatory changes and compliance best practices to reduce association risk. Prioritize firms with experience guiding boards on key legal, safety and business continuity issues impacting communities.  


Intempus has dedicated personnel to monitor emerging compliance issues and work with boards to implement loss control and risk management programs. We help associations avoid missteps, litigation and penalties down the road.


Industry Leadership and Education


Look for managers committed to furthering professional development and industry advocacy through groups like CAI and CACM. Active involvement indicates they follow HOA management best practices and prioritize ethics and education.


Our management team contributes to CAI’s curriculum and learning programs. We pursue industry credentials like PCAM certifications to remain leaders in the field. Ongoing education allows us to deliver exceptional service.


When vetting HOA management companies in Cupertino, prioritize firms that check all the boxes above. The Intempus team meets every criterion through our localized experience, financial acumen, robust technology, maintenance coordination, communication excellence, compliance focus, and industry leadership. Discover why over 100 associations trust us to manage their communities. Contact Intempus to find the ideal fit for your HOA.

A Guide to Finding the Best HOA Management Company for Your Community in Silicon Valley


Homeowners’ Associations (HOAs) are a common feature in many Silicon Valley communities. If you own a property in one of these communities, you’re likely familiar with HOA fees and assessments. But what exactly are these fees, and how are they determined? In this article, we’ll delve deep into the intricacies of HOA fees and assessments in Silicon Valley, helping you understand where your money goes and why.


  1. What is an HOA?


Before we dive into the fees, it’s essential to understand what an HOA is. An HOA is a governing body that oversees the maintenance and management of shared community spaces, such as parks, pools, and clubhouses. They also enforce community rules and standards, ensuring that the neighborhood remains safe, clean, and aesthetically pleasing.


  1. The Basics of HOA Fees


HOA fees, often referred to as dues or assessments, are regular payments made by homeowners to fund the HOA’s operations. These fees cover a wide range of services and amenities, including:


– Maintenance of common areas

– Landscaping

– Security services

– Community events

– Insurance for shared spaces

– Reserve funds for future projects or unexpected expenses


  1. How are HOA Fees Determined?


In Silicon Valley, where property values are high and amenities are top-notch, determining HOA fees is a meticulous process. Here’s how it’s typically done:


– Budgeting: The HOA board, often with the help of property management companies like Intempus Realty, creates an annual budget. This budget outlines all expected expenses for the upcoming year.


 Dividing Costs: Once the total budget is determined, it’s divided among all homeowners in the community. This division can be equal or based on property size, value, or other factors specific to the community.


 Review and Adjust: HOA fees are reviewed annually. If the previous year’s expenses were higher or lower than expected, or if upcoming projects require additional funding, fees might be adjusted accordingly.


  1. Special Assessments

Apart from regular HOA fees, homeowners might occasionally be required to pay special assessments. These are one-time fees levied for specific projects or unexpected expenses not covered by the regular budget. For instance, if a community pool requires significant repairs or if a natural disaster damages shared spaces, a special assessment might be necessary.


  1. The Silicon Valley Factor


Silicon Valley is a unique real estate market. With its tech-driven economy, high property values, and competitive housing market, HOA fees here might differ from other regions. Here’s what sets Silicon Valley apart:


– Higher Standards: Silicon Valley communities often offer premium amenities, from state-of-the-art fitness centers to tech hubs. Maintaining these amenities to the expected standard can result in higher fees.


– Property Values: As property values increase, so does the cost of insurance, which can impact HOA fees.


– Landscaping and Environment: Silicon Valley’s climate requires specific landscaping needs, which can influence maintenance costs.


  1. Benefits of HOA Fees


While no one likes parting with their hard-earned money, HOA fees offer several benefits:


– Property Value Maintenance: Well-maintained amenities and strict community standards can help maintain or even increase property values.


– Shared Costs: Instead of individual homeowners bearing the cost of maintaining shared spaces, the burden is distributed, making it more manageable.


– Community Building: HOA fees often fund community events, fostering a sense of belonging and camaraderie among residents.


  1. Working with a Property Management Company


Understanding and managing HOA fees and assessments can be complex. That’s where property management companies like Intempus Realty come in. With expertise in budgeting, financial planning, and community management, we ensure that your HOA runs smoothly, fees are set appropriately, and homeowners receive value for their money.


HOA fees and assessments are an integral part of living in a managed community in Silicon Valley. While they might seem like just another bill to pay, they play a crucial role in ensuring that your community remains a desirable place to live. By understanding where these fees go and how they’re determined, homeowners can better appreciate the value they receive in return.

For more insights into property management and HOA operations in Silicon Valley, reach out to Intempus Realty. Our team of experts is here to guide you every step of the way. 

Best HOA Management

How to Choose the Right HOA Management Company for Your Community

Homeowners associations (HOAs) are responsible for the management and maintenance of communities, and hiring an HOA management company can help to streamline the process. However, choosing the right HOA management company for your community can be a difficult decision. In this article, we will discuss some key factors to consider when choosing an HOA management company.

1. Experience and Reputation

One of the most important factors to consider when choosing an HOA management company is their experience and reputation. Look for a company that has a proven track record of success in managing communities similar to yours. Additionally, be sure to read reviews and testimonials from other clients to get a sense of their reputation within the industry.

2. Services Offered

Another important consideration when choosing an HOA management company is the services they offer. Make sure the company offers the specific services that your community needs, such as financial management, maintenance and repairs, and enforcement of rules and regulations. Additionally, look for a company that is flexible and can customize their services to meet the unique needs of your community.

3. Communication and Responsiveness

Effective communication is crucial for the success of any HOA, and it is essential to choose a management company that prioritizes communication and responsiveness. Look for a company that is easy to get in touch with, responds to inquiries in a timely manner, and is transparent in their communication with the board of directors and homeowners.

4. Fees and Contract Terms

It is also important to consider the fees and contract terms of an HOA management company. Look for a company that is transparent about their fees and provides a detailed breakdown of their costs. Additionally, make sure to review the contract terms carefully and ensure that they align with the needs and goals of your community.

5. Professionalism and Customer Service

Lastly, choose an HOA management company that is professional and provides excellent customer service. Look for a company that is well-organized, has a dedicated team of professionals, and values the needs and concerns of their clients. In summary, choosing the right HOA management company is a critical decision for the success of your community. When evaluating potential management companies, consider their experience and reputation, services offered, communication and responsiveness, fees and contract terms, and professionalism and customer service. If you are in need of HOA management services, please contact Intempus Management. Our experienced team can help you with all of your community management needs.
Best HOA Management in San Jose

5 Reasons Why HOAs Need Professional Management

Homeowners associations (HOAs) are organizations that help maintain and manage communities. While some HOAs may be managed by a volunteer board of directors, others choose to hire an HOA management company to handle the day-to-day operations. In this article, we will discuss the services that HOA management companies provide.

1. Financial Management

One of the main responsibilities of an HOA management company is to handle the financial aspects of the community. This includes collecting HOA dues, paying bills and expenses, and maintaining financial records. Additionally, HOA management companies can provide financial reports to the board of directors and handle audits.

2. Maintenance and Repairs

HOA management companies can also handle maintenance and repairs within the community. This may include tasks such as landscaping, pool maintenance, and common area upkeep. Additionally, they can handle repairs and replacements to community property such as signs, fences, and lighting.

3. Enforcement of Rules and Regulations

Another important aspect of an HOA management company is to enforce the rules and regulations of the community. This includes issuing warnings and fines to homeowners who violate community rules, handling disputes between homeowners, and ensuring that the community is in compliance with local and state laws.

4. Communication

HOA management companies can also handle communication between the board of directors and homeowners. This includes sending out newsletters and other communication materials, responding to homeowner questions and concerns, and handling requests for information from potential homebuyers.

5. Record-Keeping and Administration

Lastly, HOA management companies are responsible for maintaining accurate records and handling administrative tasks. This includes keeping track of meeting minutes, maintaining homeowner and vendor files, and handling insurance and legal issues.

In summary, HOA management companies provide a wide range of services that help to maintain and manage communities. Whether your community is small or large, an HOA management company can help ensure that your community is well-maintained, financially stable, and in compliance with all laws and regulations.

If you are in need of HOA management services, please сontact  Intempus Management. Our experienced team can help you with all of your community management needs.